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Dear Delvaux Customer,

We have updated the Delvaux Privacy Policy as required by laws and regulations to improve the rules for processing personal information in our boutiques, websites and other services. The update includes "Collection of Personal Information" and "Third Party SDK". Before begin using our products and services and accessing our websites and applications, please read Delvaux Privacy Policy carefully to learn more about how we process and protect personal information and how you can exercise your rights in relation to personal information.

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How to care for…

Wicker

Delvaux Wicker is a natural material selected for its exceptional quality, unique lightness, and flexibility.

Care instructions

Your Delvaux is made from the highest quality natural wicker sourced from France. The most talented craftsmen in the world have placed all their skill and know-how at the service of these unique masterpieces.

We recommend taking the following steps to preserve the timeless beauty of your bag:

  • First of all, if your Delvaux should be damaged in any way, please take it to one of our boutiques or contact our customer support.

  • Take care not to overfill your Delvaux as this could permanently damage its shape.

  • Avoid all contact with oil, grease, perfume, and cosmetics.

  • If the wicker gets wet, gently dab it dry with a soft, clean cloth to avoid staining.

  • Avoid exposure to direct sunlight or heat to avoid any fading or discolouration.

  • Avoid contact between dark-coloured clothing and light-coloured leathers and between dark-coloured leathers and light-coloured garments, as dye transfer could occur.

  • The metal hardware will develop a patina over time. Any metal pieces may be cleaned by gently rubbing them with a soft, dry, non-abrasive cloth.

  • We recommend dusting your bag with fine, precise tools, such as a soft bristle brush or a feather duster.

  • Do not use Delvaux's 'First Care' range on your Delvaux as it is not suitable for wicker.

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Boutiques

Should your Delvaux be stained or damaged in any way, please do not try to repair it yourself. Simply take it to one of our boutiques or contact our customer support.

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