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Dear Delvaux Customer,

We have updated the Delvaux Privacy Policy as required by laws and regulations to improve the rules for processing personal information in our boutiques, websites and other services. The update includes "Collection of Personal Information" and "Third Party SDK". Before begin using our products and services and accessing our websites and applications, please read Delvaux Privacy Policy carefully to learn more about how we process and protect personal information and how you can exercise your rights in relation to personal information.

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How to care for…

Nubuck Santiag

Nubuck Santiag is a Taurillon leather with an incredibly soft and velvety feel. Its unique look is achieved by buffing the top layer of the leather, highlighting the grain’s finesse and characteristics.

Care instructions

Your Delvaux is made of the highest quality Nubuck Santiag leather, sourced from France and Switzerland. It has been selected and crafted with great care by our master craftsmen working in our workshops in Belgium and France.

We recommend taking the following steps to preserve the timeless beauty of your leather:

  • First of all, if your Delvaux should be damaged in any way, please take it to one of our boutiques or contact our customer support.

  • Store your Delvaux in its original dustbag and stuff it with tissue paper to preserve its shape.

  • Take care not to overfill your Delvaux as this could permanently damage its shape.

  • Avoid all contact with oil, grease, perfume and cosmetics.

  • If the leather gets wet, gently dab dry with a soft, clean cloth to avoid staining.

  • Avoid exposure to direct sunlight or heat, to avoid any fading or discoloration.

  • Avoid contact of dark-coloured clothing against light-coloured leathers and dark-coloured leather against light-coloured garments, as dye transfer could occur.

  • The metal hardware will develop a patina over time. Any metal pieces can be cleaned by gently rubbing with a soft, dry, non-abrasive cloth.

  • Do not use Delvaux's 'First Care' range on your Delvaux as it is not suitable for this leather.

Boutiques

Should your Delvaux be stained or damaged in any way, please do not try to repair it yourself. Simply take it to one of our boutiques or contact our customer support.

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